Face to face group training to improve your team’s leadership skills

Delivered by a combination of workshops, webinars and homework.

Topics Include

  • DISC Leadership
  • Managing the High D Profile
  • Managing the High I Profile
  • Managing the High S Profile
  • Managing the High C Profile
  • Giving Feedback
  • Handling Difficult Behaviours – part 1
  • Handling Difficult Behaviours – part 2
  • Time management
  • Hiring staff the right person, first time
Courses can be run at either your office or MACRO Recruitment’s Hawthorn office.
Cost: $645 Maximum 10 people, $75 per additional attendee + travel costs (if outside of Melbourne metro)

To enquire further,

Email: enquiries@darylkeeley.com.au or call 1300 083 488

Syllabus

DISC leadership                          most popular

Improve your ability to inspire different personality types.

Learn how to successfully pitch to different personality types, reduce the stress associated with working with difficult people and increase teamwork.
Ideal for leaders seeking to enhance their productivity and effectiveness through improving their ability to engage others.

Workshop Covers

Where your behavioural profile comes from, and how it impacts on your success.

Practical tools designed to outline methods for adapting your behavioural style to cause more effective communication between you and others.

Increase your one-on-one communication effectiveness with peers, subordinates, clients and friends.

Use a simple approach to define and identify the four different DISC communication styles – Drive, Influence, Steadiness and Compliance.

Determine your natural style, learn clues for reading other people’s styles and apply methods for interacting more effectively with communication styles that aren’t the same as yours.

Objectives

  • Recognise clues for identifying the styles of others
  • Develop effective communication strategies for the different styles
  • Identify your personal style
  • Utilise active listening skills
  • Structure your message through establishing the end point first
  • Learn how to effectively lead using powerful questions
  • Gain confidence by actively role playing each communication style
  • Improve your communication and impact your career success

Duration 2 hours
$75 per participant
Minimum $500
Workshops available in Melbourne

“Has helped me understand and appreciate my own and others behavioural styles, as well as providing strategies to communicate and deal more effectively with different types of people.”

“Practical, Real-World, Results-Oriented Training Workshop”

Managing the High D profile

Improve your ability to manage and sell to highly Domineering personalities.

One of the most common behavioural profiles for high powered executives is the fast paced task orientated Driver (the High D). Despite their best intentions, they can appear as a bully or sergeant major-like.

Learn how to successfully handle the brash sergeant major types. Gain stronger rapport in face-to-face and email communication. Understand how to counter their most likely excuses.

Workshop Covers

  • How to quickly identify the High D
  • Practical tools designed for adapting your style to causing more effective communication with the High D
  • Increase your sales effectiveness with intimidating personalities.
  • Practical tools to structure your verbal and written communication so as to elicit a positive response.

Topics covered

  • Recognise clues for identifying the High D
  • Learn how to adapt your style to improve your chances of inspiring them
  • Develop effective communication strategies for the High D profile
  • Practical exercises to improve your written communication
  • Learn which sales pitches work best and why
  • Learn how to counter their favourite objections

Prerequisites: DISC leadership workshop
Duration 2 hours
$75 per participant
Minimum $500
Workshops available in Melbourne

“I love the presentation style, content very relevant and can apply principles”
Jacqueline Reges

“It’s a great session, tools to assist me in managing my work relationships.”
Ruth Parsons

Managing the High I profile

Improve your ability to manage and sell to highly distracted personalities.

Chances are you’re facing one of the most common behavioural profiles middle management, sales and HR – the  fast paced people orientated Influencer (the High I).

Do they seem easily distracted? Do they seem disorganised? Lots of high-fives and fun but no attention to detail?

Practical tools designed for adapting your style to causing more effective communication with the High I. Gain stronger rapport in face-to-face and email communication. Understand how to counter their most likely excuses.

Workshop Covers

  • How to quickly identify the High I
  • Practical tools designed for adapting your style to causing more effective communication with the High I
  • Increase your ability to inspire and motivate the High I
  • Practical tools to structure your verbal and written communication so as to elicit a positive response

Topics covered

  • Recognise clues for identifying the High I
  • Learn how to adapt your style to improve your chances of inspiring them
  • Develop effective communication strategies for the High S profile
  • Practical exercises to improve your written communication
  • Learn which sales pitches work best and why
  • Learn how to counter their favourite objections

Prerequisites: DISC leadership workshop
Duration 2 hours
$75 per participant
Minimum $500
Workshops available in Melbourne

“The session was very good. It was great to have another tool at my disposal when working with people.”
Lawrence Muir, Bruel & Kjaer

“Very engaging and well-presented information.”
Glenn Berry, Cableman

Managing the High S profile

Improve your ability to ability to inspire and manage people resistant to change.

Having challenges managing staff resistant to change?  You could be managing the HIGH S behavioural profile. The High S behavioural profile is 40% of Australia’s population.

This workshop will arm you with practical tools for adapting your communication style so that it is more inspiring to the HIGH S. Increase your one-on-one communication effectiveness with peers, subordinates, clients and friends.

Use a simple approach to identify the High S (Steadiness) profile.

Workshop Covers

  • How to quickly identify the High S
  • Practical tools designed for adapting your style to causing more effective communication with the High S
  • Increase your ability to inspire and motivate the HIGH S
  • Practical tools to structure your verbal and written communication so as to elicit a positive response.

Topics covered

  • Understand the high S
  • Recognise clues for identifying the High S
  • Learn how to adapt your style to improve your chances of inspiring them
  • Develop effective communication strategies for the High S profile
  • Practical exercises to improve your written communication
  • Learn which sales pitches work best and why
  • Learn how to counter their favourite objections

Prerequisites: DISC leadership workshop
Duration 2 hours
$75 per participant
Minimum $500
Workshops available in Melbourne

“I found the content of the workshop very dynamic and was surprised at how accurate the model is.”
Tahnee Woodham, Hello I’m Venus

“Great topics, interesting to see how people relate to each other”
Rob

Managing the High C profile

Improve your ability to ability to inspire and manage hard to please people

High C stands for highly compliant.
The High C person relies on rational logic to reach conclusions.
They can be perfectionists, but if not managed right become hard to please, overanalyse (Analysis Paralysis), defensive and continually pessimistic.
Managed well they will plan and organise to perfection.
They are the accountants, the engineers, the researchers and analysts.
They are seen by many sales staff as the foot on the hose. They are 14% of the population

Workshop Covers

  • How to quickly identify the High C
  • Practical tools designed for adapting your style to causing more effective communication with the High C
  • Increase your ability to inspire and motivate the High C.
  • Practical tools to structure your verbal and written communication so as to elicit a positive response.

Topics covered

  • Recognise clues for identifying the High C
  • Learn how to adapt your style to improve your chances of inspiring them
  • Develop effective communication strategies for the High C profile
  • Practical exercises to improve your written communication
  • Learn which presentations work best and why
  • Learn how to counter their favourite objections

Prerequisites: DISC leadership workshop
Duration 2 hours
$75 per participant
Minimum $500
Workshops available in Melbourne

Liked “the real-life examples of behaviour displayed”
Natasha Woodward

“I like the interaction and descriptions of the workshops”
Elizabeth Jennings

Giving Feedback

This practical workshop will strengthen your ability to have difficult conversations with your team. How do you give them effective performance feedback that will inspire them to greater heights? How so you to tell someone they have an odour without offending them?

Workshop Covers

Practical hands on workshop on how to give effective feedback.

Topics covered

  • Core Skills of Coaching
  • Techniques for coaching for Performance
  • What effective feedback is and its importance as a skill in the workplace and the cost of not using it effectively.
  • Understanding the emotional triggers that appear when receiving feedback
  • Frameworks and guidelines for giving effective feedback.
  • How to encourage feedback from others.

Objectives

  • Improve your ability to provide useful feedback
  • Master using the best-practice feedback frameworks
  • Gain confidence in delivering sensitive feedback

Duration 1.5 hours
$75 per participant
Minimum $500
Workshops available in Melbourne

“I liked the takeaway of the feedback structure”
Guy Anderson

Enjoyed the basic scenarios that gave the opportunity for me to understand the framework”
Megan

“Great video material, Well-structured feedback formula was informative and flexible so can be adapted to suit different personalities.”
Michelle

Handling Difficult Behaviours – part 1

How to bring out the best in people when they are acting at their worst.

Part 1 in series of 2 on how to turn conflict into cooperation by reducing the differences between people.  Learn how to get things done and get along when you’re dealing with people who have the uncanny ability to sabotage, derail, and interfere with your plans, needs, and wants.

Objectives

  • Transfrom the destructive behaviour of brash bullying types
  • Transform the destructive behaviour of Snipers
  • Transform the destructive behaviour of Know-It-All’s

Topics covered

  • The source of bad behaviours stem from
  • The drivers of bad behaviour
  • Using the lends of understanding
  • How to handle the tank/bulldozer profile
  • How to handle the “sniper” profile
  • How to handle the “know it all”

Prerequisites: DISC leadership workshop
Duration 1.5 hours
$75 per participant
Minimum $500
Workshops available in Melbourne

“Very Interesting, thank you. Presenter was great. Look forward to doing further research”
Cassandrea Trapell

Liked “breaking down personality traits making it easier to understand and communicate”
Tania Dellamnica

Handling Difficult Behaviours – part 2

How to bring out the best in people when they are acting at their worst.

Part 2 in series of 2 on how to turn conflict into cooperation by reducing the differences between people.  Learn how to get things done and get along when you’re dealing with people who have the uncanny ability to sabotage, derail, and interfere with your plans, needs, and wants.

Objectives

  • Transform the destructive behaviour of Whiners
  • Transform the destructive behaviour of think-they-know-it-all’s
  • Transform the destructive behaviour of Yes people (those that chronically say yes to promises they can’t keep)
  • Transform the destructive behaviour of No people (those that chronically believe the world is hopeless)
  • Transform the destructive behaviour of Maybe people (those that can’t make a decision)
  • Transform the destructive behaviour of the “nothing” person (those that say “nothing is wrong”, when there definitely is something

Topics covered

  • Recap on where bad behaviours stem from
  • How to handle whiners
  • How to handle think they know it all people
  • How to handle the always-negative person
  • How to handle the yes-person
  • How to handle the nothing person
  • How to handle the fence sitar

Prerequisites: Handling Difficult Behaviours – part 1
Duration 1.5 hours
$75 per participant
Minimum $500
Workshops available in Melbourne

Liked “the way it was presented, informative, relatively exciting”
Anon

“Interestingly a lot of behaviours I deal with at work daily”
Paul G

“I like the open format of the presentation and the diagrams”
Regan Dillon

Time management

Designed for those that feel their day is too short and can use some help gaining more control over the endless stream of tasks, requests and demands.

With the frantic pace of the current work environment it’s hard not to get overwhelmed by the tasks at hand. You know you need to prioritise and minimise time wasters. But do you ever look back at your day and wonder what you’ve been so busy with?

Objectives

  • Create your own time management plan that you can stick to
  • Discover ways to create more time
  • Understand the framework of successful delegation and management of delegated tasks.

Topics covered

  • Goal Setting
  • The Three P’s
  • M.A.R.T Goals
  • Prioritising your goals
  • Delegating
  • Personal action plans that work

Prerequisites: Handling Difficult Behaviours – part 1
Duration 1.5 hours
$75 per participant
Minimum $500
Workshops available in Melbourne

“Insightful presentation”
James Cacemeno

“The type of presentation was easy to follow”
Gilad Tranz

“Gave me a vision form my business.”
Amy Carr

Hiring the Right Person, First Time

Best practice for hiring staff customized to your workplace needs

Ensure that you’re locating and hiring the best staff for your business – and that they stay. This workshop shows you the best way to search and select staff based on the results of over 8,500 successful hires.

Objectives

  • Reduce your time to hire staff
  • Reduce staff turnover rate.
  • Increase your fill rate for jobs
  • Reduce the costs associated to hiring staff

Topics covered

  • Locating
  • The Right Person First time method for recruitment
  • Interviewing
  • Reference checking
  • Soft skills assessments
  • Technical tests
  • Trial periods
  • Employment law

Prerequisites: Handling Difficult Behaviours – part 1
Duration 1.5 hours
$75 per participant
Minimum $500
Workshops available in Melbourne

“Practical, Real-World, Results-Oriented Training Workshop”

“Thank you very much! I liked the energy and the chance to ask questions.”
Caroline Chaplin, Rooms with Style

“I liked how it was versatile in all aspects of work – I work in construction and it was effective for me as it was for the guy in sales sat next to me. The number of people in the workshop was a good size.”
Danny Nixon